Blac Bubbles Soapery

Returns & Exchanges

Because of the nature of our products, and for safety and contamination concerns, all sales are final. Please be confident in your selections before finalizing your purchase.
If there are errors on our part, we will happily make it right at no additional charge to you. Please send us an email to blacbubblessoapery@yahoo.com

Lost/Stolen/Damaged Products

Unfortunately, we are not responsible for lost or stolen packages. Once we turn your order over to USPS/UPS, ownership transfers to you. If the tracking shows that it was delivered, but you did not receive it, please contact USPS or UPS to file a claim. You may file a USPS claim here and file a UPS claim here.

If your package arrives damaged, please send an email to blacbubblessoapery@yahoo.com with the subject line 'DAMAGED'. Please include the following in the body of your email: order number, tracking number, and photographs of the damaged shipping box and product(s).